By accessing or using WAPI - WhatsApp API Solutions (the "Service"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to all of these Terms, you must not access or use the Service. These Terms apply to all users, including businesses and individuals who use our platform.
WAPI - WhatsApp API Solutions is a cloud-based WhatsApp API automation platform that enables businesses to send and receive WhatsApp messages programmatically. Our Service includes:
To use the Service, you must create an account and provide accurate, complete, and up-to-date information. You are responsible for maintaining the confidentiality of your account credentials and API keys. You agree to notify us immediately of any unauthorized use of your account.
You must be at least 18 years old and have the legal authority to enter into these Terms on behalf of yourself or your organization.
You agree to use the Service only for lawful purposes and in accordance with these Terms. You must not use the Service to:
Our platform operates using WhatsApp's infrastructure. By using this Service, you also agree to comply with WhatsApp's Business Policy and Commerce Policy. You are solely responsible for ensuring that your use of the Service complies with WhatsApp's terms, including obtaining proper consent from recipients before messaging them.
We reserve the right to suspend or terminate your account if your usage violates WhatsApp's policies, regardless of whether it violates any other provision of these Terms.
Certain features of the Service are available only on a paid subscription basis. By selecting a paid plan, you agree to pay the applicable fees. All payments are non-refundable except as expressly stated in our Refund Policy.
All content, software, trademarks, and technology provided through the Service are owned by or licensed to WAPI - WhatsApp API Solutions and are protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to use the Service solely for your internal business purposes.
You retain ownership of any data or content you submit through the Service. By submitting content, you grant us a limited license to process and transmit it as necessary to provide the Service.
Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference. We collect, process, and store data in accordance with applicable data protection laws, including GDPR where applicable.
We implement industry-standard security measures to protect your data, but we cannot guarantee absolute security of data transmitted over the internet.
We aim to maintain 99.9% uptime for the Service. Scheduled maintenance will be communicated in advance where possible. We are not liable for any downtime caused by factors outside our reasonable control, including third-party infrastructure outages or WhatsApp network disruptions.
To the maximum extent permitted by applicable law, WAPI - WhatsApp API Solutions shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities, arising out of or related to your use of the Service, even if we have been advised of the possibility of such damages.
Our total cumulative liability to you for any claims under these Terms shall not exceed the amount paid by you to us in the three (3) months preceding the event giving rise to the claim.
Either party may terminate the account at any time. We may suspend or terminate your access immediately, without prior notice, if you breach these Terms or engage in activity that may harm other users or the integrity of the Service.
Upon termination, your right to use the Service ceases immediately. Data retention after termination is subject to our Privacy Policy.
We reserve the right to modify these Terms at any time. We will notify you of material changes via email or a prominent notice within the platform. Continued use of the Service after changes take effect constitutes acceptance of the updated Terms.
These Terms are governed by and construed in accordance with applicable laws. Any disputes arising under these Terms shall be resolved through binding arbitration or in the courts of the applicable jurisdiction, as determined by us.
If you have any questions about these Terms, please contact us: